SERVICE POSITION
In order to meet the market demand and to lead the market trend, we improve our service through humanistic management, renovate our products according to customer’s requirements and feedback, and improve the quality of our products by inspecting and buying fresh logs right in the forests. We stick to our core philosophy of “Quality first, customer first”, the target of “create customer value continuously, improve service quality sustainably” and the characteristics of “sincerity and effectiveness”. We are making every effort during the whole processes of sales, including the period before sales, in sales and after sales.

SERVICE SYSTEM
Our premier goal is to make customers satisfied with our products and service. In our sales service system, we take customers’ demand as the key. We have set up a qualified sales team with the first-class service, and we have formed many excellent systems such as quick feedback, customer-visiting after sales, technology consulting, customer complaining treatment. Besides, we also supply super services like customers’ satisfaction questionnaire and the training for employees and customers.